Spam, newsletters, endless email threads you’ve been added to by your coworkers “just in case” … Inbox clutter often demotivates us and ruins our productivity.
So is it possible to spend less time on emails without bearing the adverse effects of such a decision on your professional communication? Email management tools help you get rid of information overload, prioritize messages and organize email workflows in an efficient way.
10 Email Management Tools
1. SalesHandy
SalesHandy is an all-in-one email productivity tool with amazing features. It enables you to track and schedule unlimited emails for free, get real-time desktop notifications, send mass email campaign with automated follow-up up to 9 stages, track your documents, create email templates, share them with your team and get detailed analytics. The tool is best suited for sales managers, marketers, HR recruiters, bloggers and freelancers. Whether you are a Gmail user, an Outlook user or a user of any other email service provider, SalesHandy is the best option for you.
2. Microsoft Dynamics 365 Marketing
Dynamics 365 Marketing is a piece of email management software that allows sustaining personalized communication with your customers. It helps optimize the email design process by using customizable email templates, reusable content blocks and an advanced digital content designer. With this tool, you can carry out customer segmentation and conduct AI-driven analysis of customer preferences and their past interactions with your company in order to share only relevant information with them.
3. ProProfs Help Desk
ProProfs Help Desk is an email management software that helps a business capture all emails as tickets. This platform allows you to add as many inboxes as you wish to manage through its single dashboard view. With its ability to capture all incidents recorded via email in one place, it becomes a single point of contact for all your team members.
ProProfs Help Desk also helps your employees collaborate on different support and sales tickets through features like notes and child tickets. It even helps to improve team productivity through auto-routing, canned responses, ticket notifications, and labels and priority. Besides these, the email management system is also capable of:
- Integrating with live chat and knowledge base to complete a support suite,
- Sending automatic notifications to agents working on a specific ticket,
- Capturing customer feedback to help users get actionable insights,
- Enabling admins to monitor individual agent’s performance and identify who needs training for creating better service experience.
4. SaneBox
SaneBox is an AI-based service with a mission to optimize your email process. It works through customization and identification of preferences, by scanning the headers of your inbox messages. This mechanism permits SaneBox to tell important emails from the less important ones and present them to you accordingly. In addition, the app is capable of:
- Hiding messages from unwelcome senders,
- Tracking auto-replies,
- Going into the Do-Not-Disturb mode,
- Sending follow-up reminders and more.
With all that, you will be able to distribute your attention in the most advantageous way and save a lot of time through a highly efficient interaction with inbox messages.
5. EmailAnalytics
EmailAnalytics is an email management tool that visualizes email activity in various charts, tables and graphs. It is designed to help professionals – sales and customer service teams, in particular – identify top performers, rebalance workloads to improve productivity, and track and improve essential KPIs like average email response time, emails sent and emails received.
One especially useful feature is the ability to receive an automatic daily email report that summarizes your team’s email activity for yesterday (or last week). It gives managers an easy, quick way to monitor activity and productivity of remote teams.
6. FrontApp
This app helps teams organize inbox in a convenient way. It allows to establish a shared inbox for entire teams and structure email communications in it. The tool supports management of team email addresses, arrangement of internal email discussions, collaboration on email communications and email flow assignments. FrontApp also allows employees to see who is working on what to prevent double work and duplicated replies. Automation features, like routing rules, tagging and canned responses, help speed up work with inbox.
7. The Email Game
Another tool from the developers of Boomerang: a gamified email management app. When you receive an email, you get three minutes to choose among several action options (reply now, schedule for replying later or skip). If you don’t do anything with the email within this period, you lose points. An easy trick, but it works for many users who report increased productivity in their daily communications after starting to implement The Email Game.
8. Complete
Complete helps you compose emails two times faster. It analyzes your previous communications, builds a personal list of auto-suggestions and stores it in your profile. When you type the text of a new email, Complete offers accurate automatic suggestions from the personalized list, speeding up your work. Complete is a Chrome extension, so it works for email accounts you’re using via the web browser. You can get it for free from the Chrome web store.
9. Mailstrom
Mailstrom, as the developer states, is designed to amplify your human intelligence instead of applying artificial intelligence algorithms. The app works simply but efficiently: it identifies related emails and helps you manage them as a bundle. Protect your inbox from spam, unsubscribe from mailing lists in just one click and never allow email clutter rob you of your time.
10. Nylas Mail
Nylas Mail is a tool that provides an insight into who your contacts are, helps you personalize your inbox, and speed up communication workflow. How does it work? The app adds details on location and career of the people you communicate with, tracks communication activity and analyzes interest to the content of your emails. Besides, it offers email templates, translation options and color themes for your inbox. And it has “undo send” feature that many would find really helpful.
Bonus Tool: actiTIME
If you need an efficient solution for improving and organizing project-related team communication, consider using actiTIME. This smart work hour tracker includes the commenting feature that lets users leave notes on their daily performance in timesheets.
With these comments, employees can inform managers about any problems and difficulties they are facing or provide a detailed description of everything done during the workday. In this way, actiTIME will store all the critical project-related messages in just one place, ridding you of a need to scrutinize the email box too often. Like so, it can help you never miss important notes from team members and always stay in the know of their actual progress – this kind of knowledge is indispensable for attaining more successful project outcomes.
